Festive information

Join In!

For a variety of reasons, the festive period can be a difficult time for some.  If you won’t be having the Christmas Day you wish you were having, follow the #joinin conversation on Twitter.  There will be loads of people taking part in a a virtual Christmas Day.  You are never alone with Twitter.

Useful Numbers

As much as we love Twitter, it shouldn’t be used as a reporting tool in emergencies.  We’ve put together a list of phone numbers for a variety of organisations.  Why not put these numbers in your phone now, before you need them?

And while we’re on the subject…have you added your ICE (In Case of Emergency) number to your phone’s lock screen (emergency services cannot unlock your phone)?



(don’t use Twitter to report emergencies!)



Free helpline is available round the clock or email: jo@samaritans.org



116 123


Advice & out of hours medical help





If you are under 18 and worried about something, they can help


0800 1111

The Silverline

Free confidential helpline providing information, friendship and advice to older people, open 24 hours a day, every day of the year



0800 4 708090


confidential advice for farming and other land-based communities

0300 111 4166

Edinburgh SafeZone Bus

Support, first aid and help to get home safely from the bus based at Cathedral Lane, opposite the Omni Centre, Fridays and Saturdays from 10pm until 4am



07920 70 65 68

British Transport Police

Text BTP on 61016, call 0800 40 50 40, or 999 in an emergency



0800 40 50 40

Domestic Abuse helpline

A service for women experiencing domestic violence, their family, friends, colleagues and others calling on their behalf


0800 027 1234

SP Networks (Electrical Distributor)

For power loss or emergencies call 24hrs



0800 092 9290

 Wishing you a safe and happy Christmas and New Year.

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